To get in touch, please fill out the contact form below. Because we’re busier than usual right now, it may take us up to 3 days to reply.

Alternatively, talk to us straight away via Facebook Chat. Our Facebook Chat opening times are 8am-8pm, Monday to Friday, 9am-5pm on Saturday and 10 am-4pm on Sundays and bank holidays.

We’re in this together and our teams are here to help you, but abusive or inappropriate messages won’t be tolerated. Thank you for your understanding.

• To track your order, click here. You’ll need your Royal Mail tracking number, located in your ‘order is on its way’ confirmation email.
• If you’re contacting us about a faulty toy or it’s stopped working, please email us with your issue or fill out the form below

Thank you for your patience and understanding – stay safe